If you wish to claim a refund, you can do so within 30 days following your purchase of FalcoVPN service. We want you to be fully satisfied with our services. However, we will troubleshoot an issue you experience first. There are several nuances to a VPN service configuration and we solve 99% of issues encountered. FalcoVPN reserves the right to suspend, terminate, or refuse service to anyone at any time for any reason. No refunds will be considered for accounts deleted for violation of our Terms of Service.
Subscriptions purchased via iTunes/App Store and Google Play Store are subject to iTunes/App Store and Google Play Store refund policies. This means, we cannot grant refunds if you purchased an app directly though the iTunes/App and Google Play stores.
You can cancel auto-renewal anytime during your license period by contacting support at firstname.lastname@example.org
If you forgot to cancel auto-renewal during license period then you are still entitled to a refund according to terms of refund policy